coronavirus


Letter from our President and CEO regarding COVID-19

The health of our customers and employees is a top priority for us. That's why I'm reaching out to assure you that we're closely monitoring the impact of Coronavirus (COVID-19) on our communities and taking proactive measures to minimize potential transfer of the virus. As your trusted financial partner, we're committed to continuing to provide you with the support and service you rely on to fulfill your banking needs.

To better ensure the health and safety of our employees and customers we are limiting all branch locations with drive-up windows to drive-up service only beginning on Wednesday, March 18th. Appointments can be scheduled on an as needed basis for new account opening, safe deposit box access, and loan consultation by calling our customer service team at 800.303.9511.

We’re encouraging customers to bank with us remotely as much as possible using our digital banking tools. Please know we deeply value serving our customers face-to-face, but are taking proactive measures that follow recommendations from the Centers for Disease Control and Prevention (CDC).


We're here for you anytime, anywhere
As your trusted partner, we want to make sure you're aware of all the ways you can access your account and conduct transactions without having to visit one of our locations.

In addition to our online and mobile tools, you can always call our Customer Service team at 800.303.9511 to make a transfer, apply for a loan, order checks and more.

 
What we're doing to prepare
We have distributed sanitation kits to all our branches, are routinely sanitizing high touch points, activating enhanced cleaning protocols, and implementing frequent hand washing guidelines for employees. Any of our employees who are ill will be asked to say home.


We're committed to you
We're committed to being here for you when you need us, and we value the opportunity to serve and support your financial needs. If you have any questions or need assistance, please call our customer service team at 800.303.9511.

As this challenging situation evolves, we will continue to closely monitor and communicate updates to you.